Job Description

Job Title: Billing and Scheduling Coordinator

Location: Crofton, Maryland

Company : C.V. Security

Role Summary:

C.V. Security is seeking a qualified candidate for a billing and scheduling coordinator position. The candidate must be an enthusiastic person who enjoys a fast-paced office environment to be part of our team. Applicants should have a pleasant personality, as this is also a role in customer service. Multitasking and stress management skills are essential for this position. Experience working in the service industry is a plus.

Shift: Full-Time (Monday – Friday, 8:00am – 4:30pm)

Job Description:

· Process daily invoices based on service technician’s tickets.

· Handle collection phone calls and letters.

· Answer and direct phone calls to the appropriate person as well as answering customer inquiries.

· Provide basic and accurate information in-person and via phone/email.

· Ability to create and maintain service technician’s schedule

· Technician management and tracking

· Continuous communication with the technicians throughout the day

· Communicate correspondence in a timely manner

· Enter/Update data at the central station

· Draft documents/update spreadsheets

· Prepare and mail letters for all departments and executive team members.

· Perform other clerical receptionist duties such as, scanning, photocopying, transcribing and faxing.

· Workspace Organization: Keeping the office environment tidy and organized. Restock and keep supply closets and storage rooms/areas neat/orderly.

Position Requirements:

· High School Diploma or GED

· 2-5 years of experience providing excellent customer service preferably in the service sector

· Strong communication skills

· Detail oriented

· Proficient in the Microsoft Office suite (Word, Excel, Outlook)

· An independent worker but also a team player

· Energetic and upbeat attitude

· Ability to multitask and switch gears quickly

· Ability to support multiple people simultaneously

· Understand importance of confidentiality

· Exceptional organizational skills, including ability to track a variety of information

Benefits:

· 401K Retirement Plan

· Health and Dental Insurance

· Paid Time Off and Paid Holidays

Job Tags

Similar Jobs