Job Description

ASAP Start
Will be Hyrbid
will start off 4 days onsite and 1 day from home and once fully trained ( up to managers discretion) then can work 3 days in office 2 days from home.


Must haves are
Strong Excel, be ale to pull reports and data as needed.
Comfortable working in multiple banks systems/Technical Aptitude but not Technical role.
Strong Written and Verbal communications is needed
manager has had good exp with recent graduates with Business management or finance degrees.


will be working with clients to create reports from bank systems but need to understand the ask and if you do not understand must be comfortable picking up phone and talking to client to understand needs.
Team Environment: will report to team lead day to day and will have 6 other people in NC. 25 team members globally.


The Client Valuations Operations (CVO) team is a part of the Global Collateral Operations organization in Global Markets Operations. CVO is global team supporting the production and distributions of client valuation statements for Global Banking and Global Markets clients, ensuring compliance with the enterprise Client Valuation Policy and application regulatory obligations.


This role in CVO is client-facing and responsible for the delivery and support of timely and accurate client valuation statements across Fixed-Income products. This is high volume and operationally intensive role that leverages multiple applications with significant data analysis consistent and sustained client interaction and communication throughout each business day. Candidates must be both capable of, and comfortable with, confidently engaging and communicating with clients and stakeholders and across many levels of the bank. Relentless focus and attention to detail with exceptional professionalism is critical.


Responsibilities
•Provide client facing service for the US Fixed-Income Client Valuation Operations team supporting client pricing and support requests including but not limited to price challenges, coverage requests, sample pricing, and ad-hoc statements.
•Liaise with clients and the business to define and implement valuation onboarding and delivery requirements.
•Provide timely and accurate client service, responding to client needs & queries in an efficient manner; participate in client services initiatives.
•Ensure effective administration of client access and user profiles for appropriate statement delivery and / or application access consistent with client request and in compliance with CVO procedures and the enterprise Client Valuation Policy.
•Actively participate as a member of the CVO team including various products, initiatives, and ad hoc tasks.


Requirements
•Strong client service skills: CVO is client facing; confident and highly professional written and verbal communication skills are critical.
•Time management/organization skills: The team has peak periods with significant client volume; it is imperative that the candidates manage their workflow and priorities to ensure efficient execution.
•Teamwork: CVO supports our clients as a team. It is essential that the candidate have a demonstrated capability to perform at a high-level in a team environment and maintain strong working relationships.
•Critical Thinking and Problem Solving: Must have the ability to identify, evaluate, and recommend solutions to client and other stakeholder problems consistent with the capabilities of the CVO team.
•Leveraging Technology: Demonstrated capacity to use multiple and complex technology platforms to manage information and achieve business objectives.
•Technical Skills: Meaningful experience with various MS office products, with an emphasis on MS Excel and the ability to transform large amounts of data into meaningful and useable information.

Job Tags

Immediate start,

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