Job Description
Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes.
Designed by award-winning studio Post Company, MOLLIE's interiors are subtly inspired by the Aspen tradition of being firmly grounded while gazing abroad - a seamless blend of understated luxury and residential comfort. The property holds a quiet confidence and commitment to a reduction of excess with interiors that thoughtfully utilize native materials from Aspen and the wider Western region, accentuated with natural woods, earthen ceramics, and hand-dyed textiles. MOLLIE’s lobby fosters an inviting atmosphere for visitors and locals alike, where the eclectic mix of differing personas is celebrated and upheld.
The hotel's food & beverage programs are spearheaded by Gin & Luck, the group behind the critically acclaimed Death & Co. brand and consists of a lobby bar and restaurant with year-round outdoor seating and a laid-back all-day café. Set atop MOLLIE's top floor is a rooftop pool and terrace that transforms into an intimate lounge by night, with unobstructed views of Aspen Mountain. MOLLIE Aspen has been developed by HayMax Capital, a leading local development firm, specializing in Aspen hospitality and residential development.
Job Description:
The Reservations Ambassador at MOLLIE Aspen is a key role in ensuring exceptional guest service. Based in Aspen, CO, the Reservations Ambassador will be responsible for managing reservation inquiries, auditing reservations, collecting deposits, creating dinner reservations, concierge services, transportation coordination, assigning rooms, responding to emails, and supporting the front office operation as needed. The ideal candidate will have a passion for luxury hospitality, guest service, excellent communication skills, strong attention to detail, and the ability to prioritize and problem-solve in a fast-paced environment. Previous hospitality experience is preferred, along with proficiency in Microsoft Office and the ability to adapt to different software programs. This position offers an opportunity to be part of a modern luxury hospitality culture that values teamwork, individuality, and exceptional guest experiences.
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HayMax Hotels is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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